|
Unified Communications
Integrating multiple communications media & messaging applications into a range of fixed
& mobile devices, helping simplify the way we communicate through collaboration and presence based technology.
The integration of applications, driven by web and mobile services, and the technical advances
of hardware technology and diminishing costs are having a dramatic effect on the way we communicate, both in the office, at
home or on the road. Unified Communication, first driven by the convergence of hardware architectures and now delivered
through the integration of messaging technology, is enabling the enterprise, now more than ever, to reduce cost associated
with employing separate messaging technologies, improve user productivity and enhance the customer contact experience like
never before.
"Unified communications offer the ability to improve how individuals, groups
and companies interact and perform tasks. Companies should review how the new generation of communication systems can improve
their business operations and processes."
Gartner Magic Quadrant for Unified Communications, 2007
Unfied Communications is redefining the way we communicate, at a variety of different levels, with
our customers, our staff and our suppliers
|